SentiProMo is a software that was developed based on research results from previous projects. The aim of the software is the digital representation of service processes in small and medium-sized enterprises and the analysis of associated data. In particular, the research focus is on sentiment analysis.

For more information and to download the software https://sites.google.com/view/sentipromo, a website created as part of the BPM 2020 International Workshops conference, Seville, Spain, September 13-18, 2020.

Publications:
Lüftenegger E., Softic S. (2020) SentiProMo: A Sentiment Analysis-Enabled Social Business Process Modeling Tool. In: Del Río Ortega A., Leopold H., Santoro F.M. (eds) Business Process Management Workshops. BPM 2020. Lecture Notes in Business Information Processing, vol 397. Springer, Cham. https://doi.org/10.1007/978-3-030-66498-5_7

Kontakt:
DI Dr. Selver Softic, FH CAMPUS 02, selver.softic@campus02.at
Dr. Egon Lüftenegger, FH CAMPUS 02, egon.lueftenegger@campus02.at