This project for a family-run world market leader in the field of special textiles, awnings, tarpaulins and membrane constructions is about a worldwide customer survey on the acceptance and criteria of a planned web portal that is intended to support the international sales activities of this Styrian company.

This study centres on a qualitative survey of selected A and B customers of the two subsidiaries Sattler PRO-TEX GmbH and Sattler SUN-TEX GmbH.